Shipping & Delivery

We do our very best to ensure that your precious creation is produced to the highest quality, and shipped to you in the shortest possible time anywhere in the world.

To see the production status of your order visit, the Track page.

AUSTRALIAN ORDERS

Each Create with kikki.K keepsake is handmade with love to order, following a stringent quality control procedure. The time you upload your order to the time is it ready to ship, can take up to 7 working days (sometimes longer if there is a quality control issue). Therefore we recommend allowing for the full 7 working days for production, plus shipping time when placing your order.

Gift Vouchers: Immediately via email
Calendars, Photo Books, Memory Books: 5-7 business days to prepare for shipping. Please add shipping time to estimate order arrival date

Once produced, orders are dispatched by Australian Air Express (1-2 business day delivery) or Australia Post (1-5 business day delivery) depending on product and service level selected by you.

If delivery cannot be made, the delivery driver has the ‘Authority To Leave’ an item if he/she deems it safe to do so. If it’s not deemed safe to leave an item, a card will be left explaining how you can receive delivery or pick-up the product at your local post office or freight depot (make sure you take your ID with you).

INTERNATIONAL ORDERS

Each Create with kikki.K keepsake is handmade with love to order, following a stringent quality control procedure. The time you upload your order to the time is it ready to ship, can take up to 7 working days (sometimes longer if there is a quality control issue). Therefore we recommend allowing for the full 7 working days for production, plus shipping time when placing your order.

Gift Vouchers: Immediately via email
Calendars, Photo Books, Memory Books: 5-7 business days to prepare for shipping. Please add shipping time to estimate order arrival date

For international orders weighing less than 2kgs, Create with kikki.K uses Registered Post International Parcel service. A signature is required on delivery. Delivery times are from an estimated 3 -10 days to metropolitan areas of major cities from the time the product is dispatched from our production facility.

For international orders weighing more than 2kgs, Create with kikki.K use Express Courier International. A signature is required on delivery. Delivery times are approximately 2-4 days to metropolitan areas of major cities from the time the product is dispatched from our production facility.